Information We Collect
We collect personal information necessary to manage your reservation, including your name, contact details, payment information, and guest details. We may also collect information about your preferences to enhance your stay.
How We Use Your Information
Your information is used to process and manage your booking, communicate with you regarding your reservation, comply with legal obligations including STRA registration requirements, and improve our services. We do not use your information for marketing purposes without your explicit consent.
Information Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Payment information is processed through secure, encrypted third-party payment systems.
Third Party Disclosure
We do not sell, trade, or transfer your personal information to external parties except where necessary to provide our services (such as payment processors and booking platforms) or where required by law.
Cookies & Analytics
Our website may use cookies and analytics services to improve user experience and understand how visitors interact with our site. You may disable cookies in your browser settings.
Your Rights
Under Australian Privacy Law, you have the right to access, correct, or request deletion of your personal information. To make a request, please contact us at reservations@thecapewategos.com.au.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
For privacy-related enquiries, please contact:
The Cape at Wategos
Email: reservations@thecapewategos.com.au
Wategos Beach, Byron Bay NSW 2481
Last updated: February 2025